Shipping Policy

At Elites Prime, we are committed to providing a smooth and reliable shipping experience for every order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed. Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Times

Estimated delivery times may vary depending on the destination, shipping carrier, and other factors.

• Standard Shipping: 3–7 business days

• Processing Time: 1–3 business days

Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances beyond our control.

Shipping Costs

Available shipping options and applicable shipping charges will be displayed at checkout before you complete your purchase.

Order Tracking

When tracking information is available, it will be provided by email after your order has been shipped. Please allow some time for tracking information to update after the package is handed over to the carrier.

Delayed or Lost Packages

If your order is delayed or appears to be lost in transit, please contact us at ppaterson355@gmail.com. We will assist you in contacting the shipping carrier and determining the next appropriate step.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout. If you notice an incorrect address after placing your order, please contact us as soon as possible. We will do our best to assist before the order is shipped.

Damaged Packages

If your package arrives damaged, please contact us promptly with your order details and, where applicable, photos of the damaged package and product so we can assist you.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email:ppaterson355@gmail.com

Store: